Privacy Policy

Effective Date: 2023-12-01

1. Introduction

Welcome to Swittch ("Company," "we," "our," "us"). This Privacy Policy is designed to inform you about our practices regarding the collection, use, disclosure, and protection of personal data in the course of providing our services. These services include processing invoice and order data and offering integration services with systems such as POS, accounting, ERP, and others, often facilitated through partnerships.

2. Scope and Application

This policy applies to all personal data processed by Swittch, including data collected through our website, services, and any other interactions you may have with Swittch.

3. Information Collection and Use

a. Business Client Data: We collect business-related information, including names, email addresses, and phone numbers of our client contacts, for communication and service delivery purposes.

b. Invoice and Order Data: This includes data provided by our clients for processing through our services. We handle this data solely for service provision.

c. Integration Data: We manage data involved in integrating our services with clients' systems, maintaining the highest confidentiality and security standards.

4. Purpose of Data Processing

a. To provide and maintain our services, including processing invoice and order data and integrating with various systems.

b. To communicate effectively with our clients and respond to their service inquiries.

c. To enhance and optimize our service offerings, including developing new features and functionalities.

5. Lawful Basis for Processing

We process personal data based on:

a. Contractual Necessity: Processing necessary for fulfilling our contractual obligations to our clients.

b. Legitimate Interests: Processing data for purposes that align with the interests of our clients and our business, while ensuring that such processing does not infringe on individual privacy rights.

6. Data Sharing and Partnerships

a. Partner Collaboration: We work with various partners to provide integration services. These partners are bound by confidentiality agreements and data protection obligations. b. Data Sharing: We share data with partners only to the extent necessary for providing the integration services, ensuring data is handled with utmost security.

7. Data Protection

We implement industry-standard security measures to protect data against unauthorized access, alteration, and destruction. Our staff are trained in data protection best practices.

8. Client Responsibilities

Clients are responsible for ensuring that the data they provide complies with applicable data protection laws and for informing their employees and relevant parties about the processing of their data.

9. International Data Transfers

We ensure that international data transfers comply with GDPR and other relevant laws, using approved transfer mechanisms.

10. Changes to This Policy

We reserve the right to modify this policy at any time. Changes will be communicated to clients through our usual communication channels.

11. Contact Us

For questions or concerns about this Privacy Policy or our data practices, please contact us at swittch.net.